Last updated: 2 May 2026
These Terms and Conditions govern the website, enquiries, bookings, creative services, communication, payments, deliverables, and post-production work provided by RaySeven Productions PVT LTD, operating the wedding photography and cinematography brand WedHues. In these terms, “Company”, “we”, “us”, and “our” mean RaySeven Productions PVT LTD and/or WedHues; “Client”, “you”, and “your” mean the person or party enquiring, booking, paying for, coordinating, approving, receiving, or using our services.
By accessing this website, submitting an enquiry form, communicating with us through WhatsApp, phone, email, social media, paying a booking retainer, confirming an event date, permitting our team to cover an event, approving deliverables, downloading files, using delivered images/videos, or otherwise taking services from us, you agree to these Terms, our Privacy Policy, Cancellation & Refund Policy, Delivery & Editing Policy, Copyright & Image Usage Policy, and any written quotation, invoice, proposal, booking form, or agreement shared by us. Where a separately signed agreement exists, that agreement will prevail for the specific booking to the extent of any direct conflict.
1. Legal entity and operating brand
WedHues is operated as a wedding photography and cinematic wedding films brand/service division of RaySeven Productions PVT LTD. All rights, ownership, claims, receipts, payments, communications, deliverables, intellectual property, defences, limitations, and protections under these terms are for the benefit of RaySeven Productions PVT LTD, WedHues, their directors, employees, photographers, cinematographers, editors, contractors, assigns, successors, and authorised representatives.
2. Nature of services
We provide creative wedding photography, candid photography, traditional photography, cinematic wedding films, pre-wedding shoots, destination wedding coverage, drone coverage where legally and practically possible, albums, frames, reels, teasers, edited photographs, edited films, and related creative services. Photography and cinematography are creative, event-dependent services. The final outcome depends on venue conditions, lighting, crowd movement, ritual timing, access, permissions, weather, client cooperation, family coordination, schedule discipline, and other factors beyond our complete control.
3. Booking confirmation
No date, team, package, price, deliverable, travel plan, or production commitment is confirmed until we receive the required booking retainer/advance and confirm the booking in writing. A verbal discussion, enquiry, package conversation, availability check, social-media chat, or quotation does not block a date unless we expressly confirm it after payment and booking acceptance.
The booking retainer reserves the event date, blocks our team calendar, starts administrative planning, and may cause us to decline other assignments. It is therefore governed strictly by our Cancellation & Refund Policy.
4. Quotations, packages, and scope
Only written quotations, invoices, proposals, or agreements issued by us define the agreed scope. Any additional event, ritual, location, day, hour, deliverable, reel, teaser, album, raw file, drone requirement, travel change, or urgent delivery is chargeable unless expressly included in writing. Package names and website descriptions are general service descriptions and do not override the final written quote or invoice.
5. Payments and client default
Payments must be made as per the quotation, invoice, or booking schedule. Unless we agree otherwise in writing, all balances must be cleared before final delivery of full-resolution photographs, films, albums, raw files, or commercial-use permissions. We may pause shooting, editing, album design, file delivery, print production, or support if payments are delayed, chargeable expenses are unpaid, or client approvals are pending.
Taxes, GST, gateway charges, bank charges, travel, stay, meals, permissions, venue fees, parking, overtime, courier, and outstation expenses are payable as per the quotation or actuals, unless specifically included.
6. Client responsibilities
The Client is responsible for providing accurate event schedules, venue details, family contact details, coordinator details, ritual priorities, special instructions, permits, location permissions, venue access, meals for long coverage days, safe working conditions, and timely approvals. The Client must ensure that priests, planners, venue teams, family members, makeup artists, decorators, security, and other vendors cooperate reasonably with our team.
If a ritual, family portrait, entry, performance, ceremony, décor detail, or person is missed due to incorrect schedule, crowding, delay, obstruction, venue restriction, changed plan, lack of coordination, unsafe access, or refusal of permission, we will not be responsible for the missed coverage.
7. Creative discretion and no guaranteed shot
The Client understands that we are hired for our creative judgment. Shot selection, framing, lens choice, lighting approach, color grading, music mood, edit sequence, cinematic style, image culling, delivery selection, and final creative treatment remain under our professional discretion. We make reasonable efforts to capture important moments, but we cannot guarantee every guest, every reaction, every angle, every family member, every décor element, or every ritual moment.
8. Raw files and working files
Raw photographs, unedited footage, camera originals, project files, timelines, presets, LUTs, music project files, discarded images, duplicate shots, test shots, and internal working files are not included unless purchased and confirmed in writing. We are not required to share internal production files or explain editorial rejection/culling decisions.
9. Delivery and approvals
Delivery timelines are estimates and may change based on event scale, client approvals, album selections, revision requests, payment status, festival/wedding season workload, power/internet issues, data restoration, travel schedules, or other operational realities. Client delays automatically pause our timeline. Final delivery, editing, revision, album, archive, and download rules are governed by our Delivery, Editing & Album Policy.
10. Cancellation, postponement, and rescheduling
Cancellation, postponement, date movement, scope reduction, event merger, venue change, client no-show, access denial, weather-related change, or force-majeure delay is governed by our Cancellation & Refund Policy and the final written agreement. Retainers are charged for date reservation and operational preparation and are not ordinary refundable deposits unless we expressly say otherwise in writing or applicable law requires a different outcome.
11. Portfolio, privacy, and image usage
Images and videos may involve private family moments. Public portfolio usage is handled according to the Client’s consent/release status and our Copyright & Image Usage Policy. If a Client requires a private/non-publishable wedding, that restriction must be agreed in writing before the booking is confirmed and may affect pricing, portfolio rights, team instructions, and subcontractor obligations.
12. Intellectual property and client license
All photographs, films, edits, compositions, grading, album layouts, designs, website content, copy, brand assets, systems, workflows, questionnaires, contracts, pricing documents, and creative outputs remain owned by or licensed to RaySeven Productions PVT LTD, unless expressly assigned in a separate written instrument signed by us. The Client receives a personal-use license for delivered final files, subject to full payment and our Copyright & Image Usage Policy.
13. Third-party vendors and subcontractors
We may use employees, freelancers, editors, album designers, cinematographers, drone operators, second shooters, delivery partners, album printers, cloud-storage providers, software tools, or other vendors to fulfil the booking. These authorised parties work under our workflow. The Client may not directly hire, solicit, bypass, instruct, pressure, or privately contract with our team members or introduced vendors for the same or future assignment without our written consent.
14. Website, scraping, copying, and security restrictions
No person may copy, scrape, clone, reverse engineer, exploit, bulk download, republish, train AI systems on, test security of, bypass access controls of, or commercially reuse this website, contracts, images, films, layouts, copy, pricing systems, forms, workflows, or brand assets without written permission. Any unauthorised use may result in civil, contractual, intellectual-property, and/or criminal remedies available to us.
15. Reviews, feedback, and public statements
Clients are encouraged to raise concerns directly through our grievance process before publishing allegations online. False, misleading, defamatory, abusive, threatening, commercially harmful, or bad-faith statements may be acted upon legally. Good-faith consumer reviews are not restricted, but they should be accurate, respectful, and based on verified facts.
16. Force majeure
We are not liable for delay, non-performance, limited coverage, changed deliverables, or alternate fulfilment caused by events beyond reasonable control, including weather, illness, injury, accident, death, government restriction, law-and-order issue, venue shutdown, equipment theft, natural disaster, power/internet failure, flight/train cancellation, road blockage, strike, epidemic, platform outage, data-centre outage, or any comparable event.
17. Limitation of liability
To the maximum extent permitted by law, our total liability for any claim relating to a booking, event, website, communication, deliverable, delay, defect, data issue, cancellation, or service shall not exceed the amount actually received by us from the Client for the affected service. We are not liable for indirect, special, emotional, reputational, business, consequential, punitive, or speculative losses, loss of opportunity, loss of memories beyond the contracted deliverable, third-party conduct, or venue/vendor failures.
18. Indemnity
The Client agrees to defend, indemnify, and hold harmless RaySeven Productions PVT LTD, WedHues, their directors, staff, contractors, agents, successors, and assigns from claims, losses, damages, costs, penalties, complaints, or legal expenses arising from incorrect information, lack of permissions, client/family/vendor conduct, venue restrictions, copyright misuse by the Client or third parties, unauthorised commercial use, public allegations, payment disputes caused by the Client, or breach of these terms.
19. Severability, interpretation, and no waiver
If any part of these terms is found invalid or unenforceable, the remaining parts will continue in full force. Any invalid clause will be interpreted or replaced in a manner that most closely preserves the commercial and protective intent in favour of RaySeven Productions PVT LTD, to the extent permitted by law. Delay in enforcing a right does not waive that right.
20. Governing law and dispute resolution
These terms are governed by the laws of India. Before approaching any forum, the Client must first raise a written complaint through our Grievance Redressal process and allow a reasonable opportunity for resolution. Subject to applicable consumer law and any mandatory jurisdiction, disputes shall be subject to the courts/tribunals having jurisdiction over the Company’s registered/operational office, as finalised in the signed agreement or by legal counsel.
21. Contact
For legal, booking, or policy communication, contact us at info@example.com or +91-9873782983. Office: #38, Saraswati Kunj, Golf Course Road, Gurugram, Gurugram, Haryana 122002.